Privacy Policy

1. What this policy covers

This policy explains what information EnglishBD (englishbd.com and the EnglishBD learning apps) collects, how we use it, and the choices you have. It applies to the public website and to learner accounts on the platform.

2. Information we collect

Account information: when you create an account we collect the details you provide, such as your name and email address.

Learning data: your lesson progress, practice attempts, plans and settings, so the platform can personalise your learning and let you pick up where you left off.

Technical data: basic device and usage information (such as browser type and pages visited) used to keep the service secure and improve it.

The public website (articles, dictionary, directory) can be browsed without an account.

3. How we use your information

To provide and improve the learning service, personalise your daily plan, and keep your progress safe.

To communicate with you about your account and important service changes.

To keep the platform secure and prevent abuse.

We do not sell your personal data. We do not show your personal learning data to other users.

4. Teacher & institution directory

Institution pages in our public directory carry publicly available facts (name, type, district, founding year). Teacher profiles are created only through a claim/opt-in process by the teacher themselves, or are clearly marked sample profiles. If a page about you or your institution needs correction or removal, contact us and we will act on it.

5. Service providers

We use trusted infrastructure providers (for hosting, authentication and data storage) to run the service. They process data on our behalf under their own security obligations; they are not permitted to use your data for their own purposes.

6. Advertising & cookies

The public website (articles, dictionary and directory pages) may show advertising served by Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites.

Google's use of advertising cookies enables it and its partners to serve ads based on your visits to this site and/or other sites on the Internet. You can opt out of personalised advertising by visiting Google's Ads Settings (adssettings.google.com) or aboutads.info.

Advertising never appears inside an active lesson session, and the core learning experience remains free.

7. Data retention & deletion

We keep your account data while your account is active. You can request deletion of your account and associated personal data at any time by contacting us; deletion removes your personal data from the live service.

8. Children

EnglishBD is designed for general audiences, including school learners. If you are under the age of majority, please use the service with a parent's or guardian's knowledge. We do not knowingly collect more information from children than the service requires.

9. Changes to this policy

As the platform grows we may update this policy. We will post updates on this page with a new “last updated” date, and highlight significant changes on the site.

10. Contact

Questions, corrections or deletion requests: email support@englishbd.com, or use the contact page. We aim to respond within a few working days.