Privacy Policy

1. What this policy covers

This policy explains what information EnglishBD (englishbd.com and the EnglishBD learning apps) collects, how we use it, and the choices you have. It applies to the public website and to learner accounts on the platform.

2. Information we collect

Account information: when you create an account we collect the details you provide, such as your name and email address.

Learning data: your lesson progress, practice attempts, plans and settings, so the platform can personalise your learning and let you pick up where you left off.

Technical data: basic device and usage information (such as browser type and pages visited) used to keep the service secure and improve it.

The public website (articles, dictionary, directory) can be browsed without an account.

3. How we use your information

To provide and improve the learning service, personalise your daily plan, and keep your progress safe.

To communicate with you about your account and important service changes.

To keep the platform secure and prevent abuse.

We do not sell your personal data. We do not show your personal learning data to other users.

4. Teacher & institution directory

Institution pages in our public directory carry publicly available facts (name, type, district, founding year). Teacher profiles are created only through a claim/opt-in process by the teacher themselves, or are clearly marked sample profiles. If a page about you or your institution needs correction or removal, contact us and we will act on it.

5. Service providers

We use trusted infrastructure providers (for hosting, authentication and data storage) to run the service. They process data on our behalf under their own security obligations; they are not permitted to use your data for their own purposes.

6. Advertising, analytics & cookies

The public website (articles, dictionary and directory pages) may show advertising served by Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites.

Google's use of advertising cookies enables it and its partners to serve ads based on your visits to this site and/or other sites on the Internet. You can opt out of personalised advertising by visiting Google's Ads Settings (adssettings.google.com) or aboutads.info.

We use Google Analytics to understand how the site is used (pages visited, approximate location, device type). Google Analytics uses cookies and similar identifiers; you can opt out with the Google Analytics opt-out browser add-on (tools.google.com/dlpage/gaoptout). We also use Vercel Web Analytics, which is cookieless and does not track you across sites.

Advertising never appears inside an active lesson session, and the core learning experience remains free.

6a. The EnglishBD mobile app

The Android app collects the same account information as the website: your email address and password (managed by our authentication provider, Supabase), your chosen display name, and your learning activity (lessons started and completed, answers you submit for grading, points, hearts and streaks). This is what makes your progress appear on every device you sign in on.

The app shows advertising served by Google AdMob: an optional rewarded ad that restores a heart, and an occasional full-screen ad after a completed lesson — never inside an active lesson. AdMob may use your device's advertising ID; we request non-personalised ads. You can reset or delete your advertising ID in your device's Google settings.

If you enable notifications, the app schedules daily study reminders on your device and registers a Firebase Cloud Messaging token with us so we can send occasional learning reminders (for example when you have been away a few days). Turning notifications off in the app stops both.

The app stores content you have viewed (lessons, dictionary entries, articles) on your device so it loads instantly and works on weak connections. The app does not access your microphone, camera, contacts, location or files.

7. Data retention & deletion

We keep your account data while your account is active. You can permanently delete your account and all associated data yourself at any time: in the app under Profile → Account → Delete account (which opens a confirmation screen), or on the web at app.englishbd.com/account. Step-by-step instructions live at englishbd.com/account-deletion. Deletion is immediate and irreversible — it removes your login, profile, learning progress, points/streaks and notification registrations from the live service.

8. Children

EnglishBD is designed for general audiences, including school learners. If you are under the age of majority, please use the service with a parent's or guardian's knowledge. We do not knowingly collect more information from children than the service requires.

9. Changes to this policy

As the platform grows we may update this policy. We will post updates on this page with a new “last updated” date, and highlight significant changes on the site.

10. Contact

Questions, corrections or deletion requests: email support@englishbd.com, or use the contact page. We aim to respond within a few working days.